Why isn't my Nanoleaf device detected?


Last Update 5 maanden geleden

If your Nanoleaf device isn't detected in LIGHTLINK there are a couple of settings to check. 

1. Check to see if your Nanoleaf device is set up in the Nanoleaf app. 

2. Check to see if your Nanoleaf device is connected to a 2.4 GHz WiFi network. 

3. Check to see that the device you are running LIGHTLINK on is the same as your Nanoleaf. For example, your computer is connected to the Wifi network "mynetwork_2.4" and your Nanoleaf is connected to "mynetwork_2.4"

If none of these solutions work, please message us in chat or at [email protected]

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us